Name: PS5 Dualsense Wireless controller Metallic Red (Open Box)
Brand: Sony
Price: 5499 INR
Availability: InStock
Rating: 4.8 (192 reviews)

Question 1

Are these gaming controllers original?

Accepted Answer

Yes! Every controller sold on DACBY is 100% original from brands like Sony, Microsoft, Nintendo, and others. We never sell counterfeit or replica products.

Question 2

Do controllers come with warranty?

Accepted Answer

Yes. All controllers include a minimum 1-month warranty, which can be extended up to 3 months at checkout. This covers functional issues like connectivity, button response, and charging.

Question 3

What's included in the package?

Accepted Answer

Each controller comes with: The controller unit Charging cable (if applicable) Clean, secure packaging (may not be original box)

Question 4

Can I return the controller if there's an issue?

Accepted Answer

Yes. If there's a functional problem within the warranty period, we'll provide repair, replacement, or refund. Returns for change of mind are not accepted.

Question 5

Are these controllers compatible with Indian consoles and PCs?

Accepted Answer

Yes. All controllers sold by DACBY are region-free and work with Indian PlayStation, Xbox, and Nintendo systems. Many also support PCs via Bluetooth or USB.

Question 6

How do I maintain my controller for longer life?

Accepted Answer

Keep it clean, avoid moisture, and always use original or high-quality charging cables. Overcharging can reduce battery health, so unplug once fully charged.

Question 7

Can I buy using DACBY Coins?

Accepted Answer

Yes! You can redeem DACBY Coins at checkout to purchase controllers, accessories, or any other product. No minimum redemption limit.

Question 8

How long will delivery take?

Accepted Answer

Standard delivery time: 3 to 7 working days across most parts of India. Remote areas: Delivery may take up to 10 working days depending on local logistics availability. Metro cities: In select locations same-day or next-day delivery options are available for eligible products.  We'll always share tracking details, and our team is here to help in case of any delays.

Question 9

Should I record an unboxing video when I receive my product?

Accepted Answer

We highly recommend recording a quick unboxing video when you receive your item. This helps us serve you better in case there's any issue with the product — like damage during transit or missing accessories. It's a simple way to protect your purchase and helps us resolve problems quickly and fairly. Just a basic phone video works — no fancy setup needed.

PS5 Dualsense Wireless controller Metallic Red (Open Box)

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