Warranty Policy

At DACBY, we don’t just sell refurbished electronics — we back them with real protection. Every eligible product goes through strict quality checks and comes with a minimum 1-month DACBY warranty, so you can shop with confidence.

Standard Warranty Coverage

The majority of products on DACBY come with a minimum 1-month warranty

You can extend the warranty up to 12 additional months at the time of purchase or after delivery via QR-linked offers

That’s up to 13 months of total coverage

Warranty duration is always mentioned on the product page and invoice. If a product does not carry warranty, it will be clearly stated.

What’s Covered Under Warranty?

The DACBY warranty protects against:

What Happens If There’s an Issue?

If your product develops a valid issue during the warranty period:

1. Email care@dacby.com or use the “Help” section on our website/app

2. Mention your order ID, share a short description, and include photos/videos of the issue

3. Our support team will respond within 24–48 hours

If your claim is approved, we will:

🚫 What’s Not Covered

DACBY’s warranty does not cover:

🔍 Each product is carefully tested and photographed before shipping

🧡 Why Buy from DACBY?

We want you to feel confident with every purchase. That’s why we offer: