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Frequently Asked Questions

What is DACBY and why should I trust buying a pre-owned controller from your marketplace?

DACBY is a reseller marketplace for all gaming equipment from consoles to controllers. We focus on delivering high-quality products by ensuring every item undergoes rigorous testing. Our pre owned or used gaming controllers are tested and comes with warranty options.

Are the pre-owned controllers sold by DACBY thoroughly tested?

Absolutely. Each pre-owned controller is meticulously tested for functionality. We inspect every button, joystick, and feature to guarantee a controller that works perfectly.

What kind of warranty do you offer on pre-owned controllers?

We provide a warranty on our pre-owned controllers to give you peace of mind. The specific details of the warranty can be found in the product listing, ensuring you are fully informed about your purchase.

Can I trust the quality of the pre-owned Nintendo games sold by DACBY?

Yes, you can. We ensure each controller meets our strict quality standards through detailed testing and refurbishment processes, ensuring they perform like new. All our products are top rated as well as we have a customer support team available for your assistance

Are the pre-owned controllers cleaned before being sold?

Yes, we thoroughly clean and refurbish every pre-owned controller. Our goal is to offer you a product that looks and functions as close to new as possible.

Do you offer any discounts or deals on pre-owned controllers?

Yes, we frequently offer discounts and deals on our pre-owned controllers. Do follow us on our social media for offers and discounts as well as giveaways.

What happens if I encounter any issues with my pre-owned controller after purchase?

If you have any problems with your controller after purchase, our customer support team is here to help. Just reach out to us, and we’ll address your concerns promptly and efficiently. Reach us out over call at 7303394334

Do you provide additional accessories with the pre-owned controllers?

The inclusion of additional accessories varies by listing. Please check the product description to see what accessories, if any, are included with your pre-owned controller.

Can I return or exchange a pre-owned controller if I am not satisfied with my purchase?

Yes, we have a return policy in place to ensure your satisfaction. If you’re not happy with your controller, refer to our return policy for details on how to return or exchange it. We have a 7 day return policy at DACBY.

How can I be sure that the pre-owned controller I am purchasing is authentic and not counterfeit?

At DACBY, we take authenticity seriously. Our verification process ensures that all pre-owned controllers are genuine, so you can buy with confidence knowing you are getting an authentic product. Also you can call us and get a live video call verification of the product.

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