This Privacy Policy ("Policy") is a legal agreement between DACBY Technologies Pvt Ltd, a company incorporated under the laws of India, with its registered office at 137-E, KDA COLONY, DAHELI SUJANPUR SHYAM NAGAR, COD KANPUR Kanpur UP 208013 IN, hereinafter referred to as “DACBY,” and you, the user of DACBY's website/apps. This Policy outlines the terms and conditions governing the collection, use, and protection of your Personal Information when using DACBY's website/apps.

Consent

By choosing to use DACBY's website/apps, you explicitly consent to the collection, storage, and use of your Personal Information as described in this Policy.

Information Collection and Use

DACBY may collect personally identifiable information, including but not limited to your name, phone number, postal address, email address, and other relevant information, to enhance your experience with our Service, provide customer support, and to contact or identify you. This information is collected through secure and encrypted channels.

Use of Personal Information

Your Personal Information may be used for the following purposes:

• To facilitate your access to and use of DACBY's website/apps.
• To process your orders, payments, and refunds, using secure and trusted payment gateways.
• To communicate with you regarding your orders, customer support, and DACBY's services.
• To send you promotional offers, newsletters, and updates about DACBY, subject to your consent.
• To improve the quality, features, and usability of DACBY's website/apps.
• To comply with legal obligations, including tax and financial regulations, and to resolve disputes.

Log Data

When you visit our Service, DACBY automatically collects Log Data, including but not limited to:

• Your computer’s Internet Protocol (IP) address.
• The type and version of your web browser.
• Pages visited on our Service.
• Time and date of your visit.
• Duration of time spent on those pages.
• Other related statistics.

This Log Data is collected to analyze and improve the user experience, troubleshoot technical issues, and monitor the performance of DACBY's website/apps. Log Data is anonymized and stored securely.

Cookies

DACBY uses cookies and similar tracking technologies to enhance your user experience. These technologies help us:

• Analyze web page flow.
• Measure the effectiveness of promotional campaigns.
• Enhance trust and safety.

Cookies are small text files placed on your device when you visit our website/apps. They do not contain personal information but are used to recognize your device when you return to our website/apps. Certain features on the Platform are accessible only through the use of cookies. During a session, cookies can help reduce the frequency of password entry. Additionally, cookies assist in providing information tailored to your interests. Most cookies are “session cookies” that are automatically deleted from your hard drive at the end of a session. You have the option to decline or delete our cookies if your browser permits, although this may restrict your access to certain features on the Platform and require more frequent password entry during a session.

Please note that third parties may also place “cookies” or similar devices on certain pages of the Platform. We use both first-party and third-party cookies and identifiers to gather usage and performance data. However, we do not control the use of cookies by third parties. We utilize cookies from third-party partners, such as:

• Google Analytics: For marketing and analytical purposes. Google Analytics provides insights into how our customers use the site/apps. For details on how Google handles personal information, review their privacy policy at https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
• Microsoft Clarity: To record individual visits with anonymized IP addresses. For more details, please refer to Microsoft’s Privacy Statements.
• Facebook Pixel: For marketing and analytical purposes. Facebook Pixel helps us measure the effectiveness of our advertising campaigns. For details, please review Facebook's privacy policy.

Please note that you have the ability to control cookie usage at the individual browser level. However, disabling cookies may limit your access to certain features or functions on the services.

Sharing Data with Third Parties

DACBY may share your Personal Information with third-party companies and individuals for various reasons. It's important to understand how and why we share your data:

• Facilitating Our Service: We may engage third parties to assist us in providing and improving our Service. These third parties are only given access to your Personal Information for the purpose of carrying out tasks on our behalf. They are contractually obligated not to disclose or use your information for any other purpose.
• Service-related Tasks: Some third parties may help us with service-related tasks such as payment processing, order fulfillment, delivery, and customer support. They are carefully selected based on their commitment to data security and privacy.
• Analyzing Service Usage: To enhance our Service, we may employ third-party analytics providers like Google Analytics and Microsoft Clarity. These providers help us gather insights into how our customers use our website/apps. Please review their respective privacy policies for more information on how they handle data.
• Marketing Purposes: DACBY may use third-party services for marketing and advertising purposes. These services help us measure the effectiveness of our promotional campaigns. Your data may be used to target relevant advertisements to you. We do not, however, share personally identifiable information with these third parties.
• Legal Obligations and Dispute Resolution: In certain cases, we may be legally obligated to share your data with law enforcement agencies or other authorities. We may also share data to resolve disputes or enforce our terms and conditions.

While we strive to partner with reputable third parties, we cannot guarantee the privacy practices of these entities. We encourage you to review their privacy policies to understand how they handle your data.

DACBY's commitment to your data security means that we continually assess and improve our security measures. We are dedicated to maintaining the confidentiality and integrity of your Personal Information.

Data Security

DACBY takes commercially reasonable measures to protect your Personal Information. We employ encryption, secure access controls, and regular security audits to safeguard your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. DACBY cannot guarantee absolute security.

Links to Other Websites/Apps

Our Service may contain links to other websites/apps. These external sites/apps are not operated by DACBY. DACBY has no control over the content, privacy policies, or practices of any third-party site/apps or services. We recommend reviewing the Privacy Policy of these websites/apps before using them.

Children’s Privacy

DACBY's Services are not intended for individuals under the age of 13. DACBY does not knowingly collect personally identifiable information from children under 13. In the event that we discover a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately so that appropriate actions can be taken.

Changes to This Privacy Policy

DACBY reserves the right to update this Privacy Policy periodically. DACBY advises you to review this Policy regularly for any changes. Updates will be effective immediately upon posting.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy or DACBY's privacy practices, please contact us at care@dacby.com.