At DACBY, we believe packaging isn’t just about boxes — it’s about protecting value. Whether you're selling your device to us or receiving a refurbished product, the way it’s packed matters.
Here’s everything you need to know about how we handle packaging — and how you can help too.
When You Sell to DACBY: How to Pack Your Product
We handle most of the logistics, but a little help from your side ensures your product reaches us safely and qualifies for the best possible price.
✅ Follow These Simple Packing Steps:
1. Use the Original Box (if available)
- If you still have the original packaging, use it — it offers perfect protection.
2. No Box? No Problem.
- Wrap the product in soft materials (bubble wrap, cloth, etc.).
- Place it inside a sturdy cardboard box.
- Fill empty spaces with paper or padding to avoid movement.
3. Include All Accessories
- Chargers, cables, controllers — anything you mentioned during the order should be packed securely.
4. Seal It Properly
- Use tape to close the box firmly.
- Ensure the contents don’t shake when you gently move the box.
Smart Tip: Record a Packing Video
- Just 30–60 seconds is enough
- Helps in case of any damage or claim
- Gives you peace of mind and supports faster dispute resolution (if ever needed)
When You Buy from DACBY: How We Pack for You
We take packaging seriously — every product we ship is packed with care to ensure it reaches you safe, clean, and ready to use.
Here’s what we do:
✅ Our Standard Packing Process
• 🧼 Clean & Sanitized Products
- Every device is cleaned and inspected before packing. You’ll receive it in ready-to-use condition.
• 💨 Air Bubble Wrap
- We wrap your product in multiple layers of high-quality airbags or bubble wrap to absorb shocks during transit.
• 📦 Sturdy Cardboard Boxes
- The wrapped product is placed in thick, durable boxes designed to handle rough logistics.
• 🏷 Proper Labeling
- We label boxes clearly with handling instructions to reduce mishandling during delivery.
• 🛠 Accessory Separation
- If your order includes accessories, we pack them separately inside the same box to avoid damage or scratches.
Looks Neat. Feels Premium.
- ✅ Clean presentation
- ✅ Dust-free, polished appearance
- ✅ Taped, sealed, and tamper-checked
🛡 What If Something Goes Wrong?
In rare cases of damage or missing items, our support team will assist you.
We strongly recommend recording an unboxing video when receiving your package. This helps with quick resolution in case of:
- Transit damage
- Missing accessories
- Product mismatch