How It Works

DACBY makes buying and selling pre-owned electronics simple, transparent, and secure. Whether you are selling an old console or buying a MacBook, here is exactly how it works.

Selling Your Product

Step 1: Get an Instant Quote

Head to the DACBY app or website, select your product, and answer a few quick questions about its condition and accessories. You will instantly get a quote based on live market pricing.

Step 2: Choose How You Want to Sell

๐Ÿ›ต Free Pickup

We send a courier to your doorstep within 1 to 3 business days. No charges, no hassle.

๐Ÿ“ฆ Drop Off

Ship the product to our address or drop it off at our office. Write your Order ID clearly on the outside of the box before sending.

โšก Instant Payment

Our executive visits your address, inspects the product on the spot, and pays you immediately. The whole process takes 15 to 30 minutes.

Step 3: Quality Check and Payment

Free Pickup and Drop Off

Once we receive your product, our team inspects it against the details you provided. If everything matches, payment is processed within 1 to 2 business days via Bank Transfer, UPI, or DACBY Wallet. If the condition differs, we share clear photos and a revised price. You can accept the new offer or we will return the product to you at no cost.

Instant Payment

The inspection happens at your doorstep. If the product matches your description, you are paid immediately via UPI or Bank Transfer before the executive leaves. If the condition differs, a revised price is shared on the spot. You can accept or simply keep your product. Either way, the visit is completely free.

๐Ÿ“น Record a Packing Video

Before sealing your box, record a short 30 to 60 second video showing the product, its condition, serial number if visible, and all accessories. It protects you in case of transit damage or any dispute. You will probably never need it, but it is good to have.

Buying a Product

Step 1: Browse and Select

Explore DACBY's catalog of tested and verified pre-owned products. Every listing includes real images, condition grading, full specs, and warranty details. What you see is exactly what you get.

Step 2: Place Your Order

Add to cart, review all charges including delivery and GST, and pay securely. No hidden fees, everything is shown upfront. Payment methods include UPI, credit or debit cards, and DACBY Coins.

Step 3: Professionally Refurbished and Quality Checked

Every product on DACBY is professionally tested, cleaned, and refurbished before it is listed for sale. Only products that pass our quality check are made available, so you never receive something that has not been verified.

Step 4: Delivery

Orders are processed within 24 to 48 business hours. Delivery takes 3 to 7 working days in most locations and up to 10 days in remote areas. Same-day or next-day delivery is available in select cities and will be shown at checkout. You get live tracking and updates throughout.

Step 5: Warranty

Every product comes with a minimum warranty period from day one. The duration depends on the product category and is clearly mentioned on the product page and invoice. You can extend your warranty up to 1 year at the time of purchase or after delivery via QR-linked offers on your invoice.

Optional Add-Ons

At checkout you can enhance your purchase with extended warranty, insurance, or premium cosmetic treatment. These are applied before dispatch so the product reaches you in the best possible condition.

๐Ÿงก Why Choose DACBY?