REFUND AND CANCELLATION POLICY

Our focus is complete customer satisfaction. In the event, if you want to cancel your order, we will refund back the money, provided you have cancelled it before the delivery or the product received after delivery is wrong, damaged or in non-working condition  

Our Policy for the cancellation and refund will be as follows: 

POLICIES 

1) Please contact customer care in case you wish to cancel your buy, order or sell order. However, we will not be able to cancel an order if the shipment is already in transit

2) To return products that are damaged in transit or in case a wrong product is delivered, please contact customer support within 24 hours of delivery. A pre-owned game will not be eligible for return towards minor transit box damage

3) Any return requests later than 24 hours after delivery will not be entertained with regards to a damaged or wrong product being delivered

4) Brand new products will not be eligible for return if the manufacturer packaging has been opened

5) All our Pre-owned discs carry our logo stamp to facilitate easy returns in case of any issue and to avoid fraudulent claims. No returns shall be entertained if the stamp is tampered with

6) In the event of return of product due to non-functionality, we will schedule a return pickup and the product received will be tested and a replacement will be provided subject to no physical damage on the product and also it satisfying the policy defined in point no.4

7) No replacement will be provided if the product is in perfectly functional condition and the same will be returned back to the user after the payment of necessary shipping charges