Question 1

Are laptops on DACBY genuine and verified?

Accepted Answer

Yes. Every laptop listed on DACBY goes through authenticity and functionality checks during QC. Serial numbers, major hardware components, and core performance are verified before dispatch.

Question 2

Do all laptops come with a warranty?

Accepted Answer

Yes. DACBY laptops come with a default 6-month warranty covering functional issues. Accidental damage, liquid damage, or unauthorized repairs are not covered unless specifically mentioned.

Question 3

How is battery health handled in pre-owned laptops?

Accepted Answer

Battery performance is tested during QC. DACBY does not artificially boost battery health. For MacBooks, battery condition details are clearly mentioned.

Question 4

Are internal parts replaced or modified?

Accepted Answer

DACBY follows a Zero Internal Repairs approach wherever mentioned. Any refurbishment or component details are transparently disclosed on the product page before purchase.

Question 5

Can I claim GST on laptop purchases?

Accepted Answer

Yes. After placing your order, simply email your GST certificate to the DACBY support team, and the GST invoice will be processed.

Question 6

What if the laptop delivered is not as described?

Accepted Answer

If there is a functional issue or a mismatch with the listing, you can easily request a replacement.

Question 7

Are EMI options available for laptops?

Accepted Answer

Yes. EMI options are available depending on eligibility and payment method. Exact plans are shown during checkout.

Question 8

What condition grades do you use?

Accepted Answer

DACBY keeps grading simple: **No Visible Marks**: Clean device with negligible to no visible signs of use. **Visible Marks**: Some cosmetic wear present but fully functional

Apple MacBook M1 Pro 2020 13-inch Touch bar (A2338, 8GB RAM, 256GB SSD, Space Grey) With 6 Months Warranty

Buy Apple MacBook Air, MacBook Pro Laptops by Apple

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